Option 1 Individual Premium reduced by 23.38% from current $154 in 2025 to
$118 in 2026
Option 1 Family Premium reduced by 20.57% from current $418 in 2025 to $332
in 2026
At the end of the contract in 2029 for Option 1 for Individual and Family
Premiums the employees will be paying less than they are currently paying in
2025
Added Option 3 – low premium, high deductible option
Added Hearing Aid benefits
Added maintenance drugs under the Rx program
Job Titles
Premise Technicians changed to Service Technicians
Added Administrative Support Assistant (WFH) and Office Coordinator (WFH)
titles
Company will print 300 copies of the contract
Changed the classification of Part Time employees to “…work more than 17 by no more than 32 hours per week…”
Basis of Compensation
Double time after 54 hours
Assigned overtime will not be over 12 hours per week
Added a defined Rest Period
Working Conditions
Added Company must give a 30 day notice if they cancel home dispatch
Holidays
Added MLK
Vacations
Added Guaranteed Personal Time off. Employees can use either vacation or
personal days
Job Vacancy
Reduce Time in Title requirements to 24 months for all titles
Temporary Work in Higher Positions
Increased Relief Differential to $12
Travel
Increased per diem to $42
Force Adjustment
Added Voluntary Resignation allowing employees to resign and receive a layoff
allowance in order to alleviate the surplus
Subcontracting
Added language to Subcontracting article stating that while the Company can hire contractors “…provided that it will not currently and directly cause layoffs of Regular Employees covered by this Agreement.”
Bulletin Boards
Added language defining location and options for bulletin boards
No Strike No Lockout article
Letters and MOA
Added HSA eligibility letter for high deductibles plans, Options 2 and 3
Added a Tuition Aid letter allowing employees to participate in the DirecTV
Tuition Aid
Added a Nanodegree letter allowing employees to be eligible for tuition
reimbursement for approved nanodegree (i.e. nanodegree a certified online
program that teaches specialized skills in a short amount of time, typically job
relevant skills that help advance your careers.)
Added a Work Apparel letter allowing Service Technicians to wear shorts
Added Electronic Dues Authorization MOA and Dues Deductions and CWA-
COPE Deductions MOA
Added Scheduling MOA for consecutive days off
Added 4x10 MOA that provides guidelines for 4x10 shifts
Added $175 Work Boot Allowance MOA for Service Technicians and Warehouse Assistants starting in 2026
